All in Teams
A common mistake of someone new to the sales process (whether you're selling a product to a prospect or an idea to your boss) is that the more detail you provide, the higher the chances of success.
Reality works quite differently, as I explain in today's episode. The fact is that the onus is on us to get our message across, which means we need to do the work, not the customer.
Bill Gates said that he once believed that, if someone had a high IQ, they could be good at everything. He doesn't anymore, and that's a key idea to come to terms with if you want to build a great enterprise.
Because great teams and achievements are, as I discuss in today's episode, built on the back of diverse capabilities and people.
Trust is something we all intuitively believe in. We understand that it forms the foundations of each and every relationship we have, in every sphere of life.
We're, therefore, very careful about doling out our trust. It's worth realizing though that trust is a two way street - and that it's as much our responsibility to foster it, as it is the other person's.
Labels are an everyday part of our language - to such an extent that we use them, often, without serious thought.
As I discuss in today's episode, because the labels we grow up with are often fraught with misperceptions and frankly, prejudice, such that we'd do well to rethink them.
Confidence and volume are two separate ideas, but often, when it comes to our communications, we tend to conflate the two.
There is a material difference and, as I discuss in today's episode, it's important we work to understand that distinction.
How we spend our time on a day to day basis is materially influenced by the extent to which we're responding to signals or to noise.
In today's episode, I speak to the need to think about which cues we pick up and what we react to - the signals versus the noise.
Culture matters. They define whether an organization will be successful or not.
But, as I discuss this in episode of the podcast, cultures aren't created overnight - they take intention, strategy and work to build. I share several strategies to help build great cultures.
Judging someone's character is a difficult thing to do. A one-off incident or action shouldn't be taken out of context (with a few exceptions) and presumed to represent the entirety of who someone is.
But patterns are different. If the behavior is repeated, if it's recurring, it tells you something. Patterns matter.
The success of whatever we do depends, without question, on our people. It's a cliche but it's true.
So it's important when formulating our teams, to make sure we have the the right "ingredients" in place - not only technically but philosophically. The wrong ingredients will ruin the entire dish, which is the topic of today's episode.
We throw around the word "partnership" pretty loosely. And often, when we do, we're sincere about it. But it's easy to talk about partnerships when there's nothing at stake.
You really find out whether you have a real partnership (or not) when problems arise. And in those moments, there's one trait that matters above all else, as I discuss in today's episode.
One of the biggest issues with high performance in any team is when folks aren't aligned. This division is a problem not only professionally but at a personal level as well. Resolving any division within a team needs to be priority number one, as I discuss in today's episode.
When it comes to strategy and growth in an organization, of any size, the ability to create compelling, well thought-out plan is not the issue. Those are easy enough to pull together.
No, the key is always people. Who's involved, how committed are they and how we bring them along. How we do this is the focus of today's episode.
In business environments, surprises are not a good thing, because the main thing we want is predictability.
And the only way we can ensure predictability is for us to do the work necessary. This means both listening and communicating much more than we do, as I discuss in today's episode.
Whether we're selling a product or an idea, we're often faced with situations where our messages simply aren't getting through - that is, we're just not able to communicate effectively.
There are a number of tried and true approaches to improve our chances and today's episode dives into these practical tips and techniques.
Email has become a necessity in today's business environment - and it's brought us plenty of value and efficiency in both our personal and professional lives.
But email can sometimes also be used as a way to avoid real conversations, to sidestep issues or frankly, to not make the effort. In the long run, this has real consequences, as I discuss in today's episode.
Today's podcast speaks to the perception that many of us have that we need to be (or at least show we're) perfect in front of those we live and work with.
The problem with this approach is that it's founded in insecurity and the idea that our vulnerability is something we should hide, when in fact, it's actually our strength.
Today's podcast talks about our ideas of perfection, specifically in people.
I relate a war story from my consulting days about how reputations of specific individuals can be both accurate and inaccurate at the same time. The quicker we learn that, the easier it becomes to forge solid working relationships.
Today's podcast focuses on the idea of silos within our organizations and teams.
There will always be tensions among different teams and that's actually not a bad thing. It's only bad when we let those tensions stop us from figuring out how to work together. When we truly collaborate, we're able to create great art.
Do you expect a musician to be good at financial analysis? Do you expect a financial analyst to be good to creative work? Of course not. Then why do we define "good" in our teams in specific, narrow ways?
Today's episode speaks to focus on our colleague's strengths and not class people as good or otherwise based on preconceived notions.
This month's podcasts draw lessons from popular culture.
In today's episode, I discuss a quote from Thom Yorke of Radiohead about this idea of exposure and vulnerability and the role it plays not only in art (which we tend to accept) but also in business (which we often don't).
