All in Strategy

Predicting Continued Success

When things are going well, we naturally focus our time doubling down on the things that have made us successful. Our offering are resonating, so we focus on raising awareness, pitching to those who haven’t bought yet and investing on expanding our reach, so that we can sell more. 

All of that makes sense – why wouldn’t we double down and capitalize on what’s working?

The Obstacle To Taking Risks

Taking risks is a challenging idea when it comes to implementation.

When the rubber meets the road, and we have the opportunity to actually do something, that’s when we find out whether or not we’re actually ready.

It’s tempting to think that the right resources will help us bridge the gap, or that having the right people around us will help, or even that our own personal (decades of) expertise will be enough.

Give Consumers Value - Don't Make Them Work For It

Decades ago, in the early days of the PC, Steve Jobs observed that “most people didn’t want to learn how to use a computer; they just wanted to use it”.

That was his underlying philosophy with the Mac (and all (of his) subsequent Apple products): how do you make the product so simple, so intuitive, that the customer can simply use it without a learning curve? And you have to admit, it’s worked beautifully.

Failure As A Feature

I know it’s a cliché to say this but we learn far more from our mistakes than we do from our successes.

The reasons are obvious, of course. Through our mistakes, we gain practical experience in what not to do - and it’s this experience that generates knowledge that is seared into our subconscious, often painfully so.

Are You About The Outcome Or The Process?

From early on, we’re taught to be “good” at our work which typically translates to developing strong, technical expertise.

We’re required to learn the right processes, the tools to be deployed and the results to be achieved as a result of following that process.

If we do this well, we’re hailed as ‘process experts’ which, generally speaking, is a good thing.

Deus Ex Machina

At the end of the movie, Jurassic Park, the lead actors are in an enclosed space, surrounded by menacing velociraptors. It looks like their time is up, until suddenly, out of nowhere, a T-Rex suddenly appears and attacks the velociraptors, allowing our heroes to escape to safety.

That plot twist is called a Deus Ex Machina, which is Latin for God From The Machine…