All in Communications
In today's episode, I talk about how we make so many key decisions in our lives, not based on what we want, but on what others will think about them.
From the professional to the personal, we put credence where it doesn't belong, as compensating mechanisms, when really, at the end of the day, it's all down to us. We are responsible - no matter what.
In a recent interview with Marc Maron, Rick Rubin (one of the greatest music producers of our generation) recounted an exercise he gave an artist to extract more authenticity and emotion from the lyrics this individual was writing.
“The person was writing lyrics and I thought the lyrics could be better…”
Experience is a great educator. Over time, it teaches us and provides us with a reasoned view of life and all that makes us who we are.
However, as I discuss in today's episode, this isn't an automatic process. It's one that requires a strong sense of perspective, as well as the right mindset.
At the end of the movie, Jurassic Park, the lead actors are in an enclosed space, surrounded by menacing velociraptors. It looks like their time is up, until suddenly, out of nowhere, a T-Rex suddenly appears and attacks the velociraptors, allowing our heroes to escape to safety.
That plot twist is called a Deus Ex Machina, which is Latin for God From The Machine…
Labels are an everyday part of our language - to such an extent that we use them, often, without serious thought.
As I discuss in today's episode, because the labels we grow up with are often fraught with misperceptions and frankly, prejudice, such that we'd do well to rethink them.
Déformation professionnelle is the tendency to look at people, events and situations from the vantage point (or filter) of our own profession or expertise or training.
This is understandable because we put a lot of our lives into that training and development, and if we believe in what we do, we consider that worldview ‘defining’.
Earlier this week, I was in an Uber on my way to a client meeting.
As we rolled up to the building, my driver pointed to the client’s name emblazoned on the building and exclaimed: “This is a Moroccan company! I grew up in Morocco and their products are everywhere!” I smiled and said they’re a very big brand.
Confidence and volume are two separate ideas, but often, when it comes to our communications, we tend to conflate the two.
There is a material difference and, as I discuss in today's episode, it's important we work to understand that distinction.
I’ve always held to the view that the root cause of poor behavior (towards others) is low self-esteem. That’s always made sense to me: if we don’t have enough self-confidence or belief in ourselves, how can we expect to accept others’ (differing) perspectives - and not react in some way?
Well, Adam Grant posited a somewhat different - perhaps a more nuanced - point of view, based on research published in journals such as Psychological Review.
How we spend our time on a day to day basis is materially influenced by the extent to which we're responding to signals or to noise.
In today's episode, I speak to the need to think about which cues we pick up and what we react to - the signals versus the noise.
When we're trying to sell an idea or a product, we want to say all the right things to the prospect, so that we can close the deal quickly.
In doing so, we can at times, sugar coat the message, or gloss over key issues that need to be grappled with upfront. All the more reason, as I discuss in today's episode, that we always be upfront - even if that means talking about difficult things.
I feel like I’ve been writing a lot about “forcing mechanisms” recently - ideas and beliefs that translate into behaviors and actions that force specific outcomes, in ourselves or in others.
Forcing mechanisms serve a purpose if we’re conscious about them, leading us towards or away from the kinds of results we’re looking for.
Expectations management is everything in business. We understand and buy that when it comes to big picture issues - such as a client delverable.
But, as I discuss in today's podcast, it matters just as much in our more common day to day activities.
Ideologies are a useful mobilizing force. They rally our communities and allow resources to be effectively deployed towards a common goal.
Everyone involved knows exactly what they need to do and the ends towards which they’re working.
We love being the hero in our stories. But Donald Miller talks about there being only 4 key roles you can take on in your business story.
And being the hero isn't one of them. You need to be the guide, as I discuss in today's episode.
Is it still breaking the rules if everyone knows you’re doing it?
My kids’ High School has this tradition near the end of Senior Year called “Senior Ditch Day”, where kids skip school and just hang out. Now, this was never a thing when I was growing up (I didn’t grow up in the US) but it seems to be here.
In today's episode, I talk about the idea of partnerships.
The word "partnership" is easy to throw around when the stakes are low. But when the going gets tough, we really find out who is (and isn't) a true partner.
I don’t know how much is actually within our control.
I know many of us like to think everything is, even as there are others who think nothing is, that we’re all simply subjects (victims?) of fate.
If I had to choose, I’d put myself more in the former camp - that we can indeed make of ourselves and our situations what we will.
Momentum, in a psychological sense, is a funny thing.
It’s a mindset that wields so much influence, dominating our focus, often despite the facts. And while momentum tends to build over time, the reality is that it can also turn on a dime.
You can be in the midst of a string of strong results but one bad event, particularly one that you’d banked on, or considered ‘symbolic’ and your confidence is gone.
Trevor Noah once referred to our culture as our operating system, one that we're rarely even aware of.
That's an apt explanation of the role and value of culture. It's something that can make us - but just as equally, it can break us.
