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It Doesn't Matter What You Think

Perceptions are everything.

If someone believes something to be true, it almost doesn’t matter what the data says. The most reasoned arguments and the most robust set of facts will pale in comparison to their beliefs, values and worldview. 

And as a marketer or salesperson reaching out to current and potential customers, it certainly doesn’t matter what you think. It only matters what they think, how they perceive the facts.