How To Speak So That People Want to Listen - Video

So I came across this 2014 TED Talk about how we speak and what makes people listen to us when we do talk. It's short, tangible in its explanations, and makes for compelling viewing. 

Particular highlights:

Prosody is a good thing.

There's nothing wrong with a bit of silence.

Six exercises you should do before speaking with someone or some group.

Enjoy!